Studio Policies

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Consent Coasters

Whether to correct form to prevent an injury, or to deepen or amplify the depth of your postures, we love hands-on assists.  

However, it's important to us that students are just as involved in the adjustments process as their instructors, which is why Consent Coasters are standard equipment for every yoga class offered at Lumos, included among the other familiar props that help you find support and depth in your practice.

Students have the right and the option to choose "yes please" or "no thanks" to hands-on adjustments and assists during every single pose, simply by indicating their preference on the coaster. This way, you can focus on your workout, without fretting about unwanted attention. Get out of your head, and into your body, fully on your own terms. 

Class Packages

Class packages must be used in their entirety within the designated time period, or remaining classes will be forfeited. We do allow a one time, one month extension of all class packages per client request. Any further extensions and reactivations will incur a $10 fee per extension or reactivation. Please note our class packages expire as follows:

  • 5 Class Packages expire within 60 days from date of purchase

  • 10 Class Packages expire within 90 days from date of purchase

  • 20 Class Packages expire within 120 days rom date of purchase

Lumos Monthly Memberships

Starting June 1, 2019 we will begin offering Lumos Monthly Memberships.

A membership is a monthly bill that will renew and recharge each month.

Members can choose from three different tiers: 6 classes/month, 12 classes/month, or 16 classes/month.

Each membership includes Guest Passes and exclusive discounts on retail items. You will have the set number of classes on your account to use at your own pace.

Any unused classes at the end of a month expire - they do not roll over. Each month you will start fresh with new classes.

Lumos Memberships require a valid card on file and will auto-bill at the end of each month. Enrollees enter into a minimum commitment of 3 months. Late cancellations of reserved classes (within 3 hours of start) - will result in the loss of a class. No Shows will result in both the loss of a class and a $10 no-show fee. If a member has more than 3 no shows and/or late cancels in a month, a $15 fee will be charged for that month. Full contract details are available on MindBody.

Class Reservations & Cancellations 

The studio opens 15 minutes prior to the first class and closes 15 minutes after the last class is finished. We always recommend signing up in advance to reserve your spot in class, but we welcome walk-ins, so long as there are spaces open and the class has not started.

For everyone’s safety and comfort, and to keep our class schedule running smoothly and punctually, we enforce a strict 5-minute Grace Period for all classes at Lumos. No one may enter a class 5 minutes past its start time, no exceptions. Every class at Lumos features an integral warmup period, after which time it would be unsafe to your body, and disruptive to your fellow students and to your instructor to enter a class session. We kindly ask that you respect the safety of your workout, and both our instructors and other clients, by showing up on time for your classes. We thank you for your understanding.

Class Cancellations will be honored up to 3 hours in advance and the Class Credit will be returned to your account for use at a future date. Any No-Shows or Late Cancels (within 3 hours) will not be eligible to have the class credit returned to your account. 

All purchases are non-transferable and non-refundable. 

Workshop Cancellations

In order to cancel and receive either a credit to your MindBody account or a credit card refund, you will need to cancel 72 hour prior to the workshop. Any cancellations after within 72 hours will be considered a late cancel and will result in forfeiture of workshop fee paid. 

If we fill your spot with another paying student, we will credit your Mindbody account for the amount you paid.

In the event that a workshop needs to be rescheduled or cancelled, you will be notified via email prior to the event happening. If it is within 24 hours of the workshop, we will notify with a phone call and/or voicemail.


Some classes do book up further in advance, and we suggest adding yourself to the waitlist if you are interested in attending. By signing up for the waitlist, you are committed to attending if a spot opens up for you.

If you are on the waitlist for a class, and another client cancels up to 30 minutes prior to a class starting, you will automatically be moved into the class and you will receive an email AND text confirmation. 

*Please note that if you un-checked the box that said "Subscribe to email/text notifications" when you created your MINDBODY account, you will NOT receive the email or text if and when you are added into a waitlisted Class. Please check your email filters to make sure you are getting notifications. You an also check your MindBody schedule if you are unsure if you have been moved off of the waitlist and into a class, it will show up under your schedule if you are in.

Clients are moved off of the waitlist in the order from which they were added to it.

Alternately, if you do not want to sign up for the waitlist and a class is full, you are welcome to come to the studio and see if there a spot opens up due to "no shows" but please note there is no guarantee. 


You can now find us on ClassPass! Please note that we have a strict no-show policy for ClassPass: 

All class reservations will be held until the class begins, there will be a 5 minutes grace period after which time no one may enter the class. Class cancellations will be honored up to 3 hours in advance, cancellations done within 3 hours of a class are a late cancel and ClassPass fees or charges may apply. 

Users who are a no-show (meaning they have not arrived within the 5-minute grace period), will be late cancelled out of a class, and ClassPass fees or charges may apply. 

Grip Socks

Grip Socks are required for ALL Barre classes - no exceptions.

If you do not have grip socks, we have a selection available for sale at our studio, and we also offer sock rental for $1/pair, per class. If you forget socks and do not wish to buy, you must rent and your cc on file will be charged.

If you do not want to rent or buy a pair and do not have them, you will not be allowed to attend class. 

Do I Need to Bring a Mat?

For: Lumos Flow, Sculpt Jawn, Alignment Refinement, Community, Gentle, MELT Method, Mindful Flow + Meditation, NKOTB, Restore, and Yo’Lates, you DO need a yoga mat.

For all Barre Classes, including Barre wit Pilates and Barre wit Cardio, and Mat Pilates, we use specialized pilates mats which we provide for each class at no charge.

For Stretch & Flex, we offer the option of using specialized pilates mats for this class, which are provided at no charge. These mats are thicker and shorter (48”). Should you want to use a mat with less cushioning or are on the taller side, we recommend bringing your own mat.

For Its LIIT, we provide specialized pilates mats for use in this class at no charge.

For Chair Yoga, chairs are provided, as well as mats for underneath the chairs. If you would like to use a mat next to or near your chair, we recommend bringing your own mat.

For any class where a yoga mat is required, we do have mats and towels available for rent on a per-class basis for a $2 fee. Your first yoga mat rental is always compliments of the house.

Class Levels & Beginner Info

Our classes are open level - every level of experience from beginner to advanced will feel at home. However, some of our Barre & Sculpt classes are not recommended for beginners due to the pace of these classes. We recommend taking at least five barre or sculpt classes prior to attending. 

We do offer dedicated Beginner classes specifically designed for those who are new to yoga throughout the week (New Kid On The Block), as well as classes that go at a slower pace (Gentle Yoga), and classes that use the support of a chair (Chair Yoga). 

What should I wear?

Wear clothes you are comfortable in and that you can move in! If you are taking a class that moves at a faster pace - like Barre, Sculpt, or LIIT, we recommend moisture wicking fabrics.

For Barre, we also recommend wearing full or capri-length pants or leggings - not shorts, to prevent the props used in class from rubbing against bare skin. 

We have 3 changing rooms, one of which is ADA compliant, if you need to change clothes before or after class. 


Shoes are not permitted in the fitness studios - please remove shoes and place them in provided lockers. We also supply locks and keys on a wristbobble - all locks/keys must be returned after the class once you have emptied your items from the locker.

Cell phones are not permitted in studios while class is in session, we recommend leaving them in lockers where they are secure. It is a distraction to the other people if someone's cell phone goes off during class. 

Please do not bring any food or drink other than water into the studios, if you bring any food or beverages please eat in the waiting area and clean up after yourself. 

Any unattended children will be given espresso and a puppy.

Please arrive on time and respect our 5 minute grace period. 

Please wipe down and put away any props or equipment used during the class - the instructor will direct where items belong. 

Please be respectful to our staff and the other people taking classes. We are committed to providing a welcoming, safe space for people of all fitness levels, and of all backgrounds, races, ages, shapes and sizes, sexual orientations. 

We thank you for supporting and practicing with us. 

New Students

Please arrive at least 15 Minutes early to fill out paperwork and go over any injuries, issues, concerns, etc. with the instructor. Introductory offers are valid for the first visit & first subsequent purchase of a package only.